Still relying on traditional SMS to connect with your customers? If yes, chances are your competitors are already a step ahead using advanced and interactive RCS messaging to capture attention and drive results. It transforms basic Bulk SMS into a powerful customer engagement tool that works just like WhatsApp or iMessage, but without the need for an additional app. With RCS, brands can create personalised, media-rich conversations that look and feel like modern app experiences
Hashtag SMS is one of India’s leading and trusted companies offering affordable RCS messaging solutions with a smooth and complete onboarding process. We help businesses upgrade from traditional SMS to rich, interactive messaging that drives better engagement and higher conversions.
A next-generation messaging platform that smoothly picks up from SMS for redemption is called rich communication services. RCS, unlike SMS, provides enhanced interactions such as multimedia sharing, send-and-receipts, and typing indicators for more noticeable conversations. Also, this guarantees the speedier delivery of messages via Wi-Fi or mobile data. From richer communication experiences are businesses and customers.
Send high-resolution images, videos, GIFs, carousels and more.
Include CTA buttons like “Buy Now,” “Call,” “Visit Website.”
Display your business name, logo, and verified sender ID.
Know exactly when your message was delivered and read.
RCS (Rich Communication Services) is revolutionizing business messaging by overcoming the limitations of traditional SMS. It enables brands to deliver a more engaging user experience through multimedia content, read receipts, and interactive features like buttons and carousels. By supporting two-way conversations and real-time communication within the default messaging app, RCS helps businesses strengthen customer engagement, boost brand visibility, and improve overall customer satisfaction and trust.
Rich Media Messaging: RCS allows you to send high-quality images, videos, carousels, GIFs, and even location maps. This makes your messages more attractive and informative, helping you better showcase your products or services and capture customer attention instantly.
Verified Business Identity: Unlike SMS, RCS displays your brand name, logo, and verified sender ID, giving your message a professional look. This boosts trust and reduces the chances of your messages being ignored or mistaken as spam.
Interactive Buttons: You can add clickable call-to-action buttons like “Buy Now,” “Call Support,” “Track Order,” or “Visit Website.” These buttons make it easier for users to take action directly from the message—improving customer experience and increasing conversions.
Higher Conversion Rates: Because RCS messages are more interactive and visually appealing, customers are more likely to engage with them. This leads to higher click-through rates, better response rates, and more sales compared to traditional SMS.
Improved Customer Satisfaction: With personalized, media-rich messages and fast, interactive responses, customers enjoy a better overall experience. This leads to stronger brand loyalty and positive customer relationships.
Before choosing an RCS (Rich Communication Services) message company in your area, it is necessary to have your documentation ready. These will not only speed up the onboarding process but will also make sure you remain compliant. Gather basic business credentials first. Then, move on to technical documentation for a smooth transition. Lastly, submit proofs of verification to conclude the procedure.
Business Registration Certificate (GST/MSME/)
Official Website (www.example.com)
Business Corporate Email ID (info@example.com)
Business Category and Brand Logo
Complete Business Address
Sender ID and Message Templates
Indeed, those businesses that want to increase customer engagement should use RCS messaging services by Hashtag SMS. Also, companies that crave a richer, more interactive mode of communication will be pleased with RCS. Hence, similar industries, such as the retail, hotel, and financial industries, can use these capabilities to enhance conversions. Local businesses that require customized real-time messaging will surely need it greatly. Ultimately, Hashtag SMS has the potential to offer a powerful solution to those companies that are ready to bring innovation into their messaging strategy.
RCS Messaging lets businesses engage customers with rich, two-way conversations using images, buttons, carousels, and real-time replies for an app-like experienc
With RCS, businesses can send high-quality, rich media broadcasts 24/7—featuring videos, images, and action buttons—allowing seamless, engaging communication with large audiences anytime.
Deliver app-like, media-rich experiences via RCS with automated chats, quick replies, and carousels for seamless, personalized, and engaging customer interactions.
RCS Messaging provides advanced analytics including delivery status, read receipts, and user interaction metrics—helping businesses track campaign performance and optimize engagement.
HAPPY CUSTOMERS
Business Manager
Founder
Sale Manager
Co Founder
Team Leader
Founder